Agency for Health Care Research and Quality

Description

The purpose of this RFA is to continue the work of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program which AHRQ began in 1995. For the past 21 years, the CAHPS team -- CAHPS grantees, the CAHPS Survey User Network, and AHRQ CAHPS staff -- has advanced the science of patients' experience, particularly through the development of CAHPS surveys and related materials that allow consumers to assess their quality-related experiences with their health plans, providers, and health care facility settings. The CAHPS surveys are now broadly used by governmental agencies and organizations such as the Centers for Medicare and Medicaid Services (CMS), other health care purchasers, and the National Committee for Quality Assurance for a variety of different purposes such as value-based purchasing, public reporting, and accreditation. Specifically, this RFA solicits research to be performed within five broad areas: a) Advancing the science of consumer assessment of patient experience; b) Continued innovation to ensure relevance to health services delivery and survey best practices; c) Reporting patient experience data; d) Quality improvement (QI) studies; and e) Developing internal and external program communication strategies. Each of these areas is described in detail in Part 2. Full Text of the Announcement.

Who can apply

• State governments
• County governments
• City or township governments
• Special district governments
• Independent school districts
• Public and State controlled institutions of higher education
• Native American tribal governments (Federally recognized)
• Public housing authorities / Indian housing authorities
• Native American tribal organizations (other than Federally recognized)
• Nonprofits with 501(c)(3) status (other than higher education)
• Nonprofits without 501(c)(3) status (other than higher education)
• Private institutions of higher education
• For-profit organizations other than small businesses
• Small businesses
• Others

Contact

Jerry Calderone AHRQ Referral Officer Phone 301-427-1548<br/>Gerald.Calderone@ahrq.hhs.gov<br/>
Gerald.Calderone@ahrq.hhs.gov